Clinics running XP and/or Server 2003 computers: A recent security update was made in order to secure the VetConnect platform and bring it up to the needed security standards. This update will cause workstations and servers running XP and/or Server 2003 to no longer download or print IDEXX reference Lab results. If you clinic is running the non-supported Microsoft® Operating Systems XP and/or Server 2003, you will need to update your computers’ operating systems in order to correct the issue. Please contact our Hardware Sales team to upgrade your operating system by filling out this form, or email email@example.com.
We apologize for any inconvenience.